Loss of data, whether it be personal data or in a corporate setting, is something no computer user can afford to ever have happen. Unfortunately, over 95% of all computer users will experience some level of data loss, with 62% of that loss being catastrophic. Lost data can spell disaster in a corporate environment and can mean the loss of years of information to individual computer users. On-Site is an expert in data recovery. In fact, with a current success rate of 99.9%, we are recognized as a leader in our industry. We have been in the data recovery business for over 7 years and have saved files and other valuable information for 1000's of customers.

If a hard drive fails, a virus or malware invades your computer, or other catastrophe takes hold of your system, there is an answer. On-Site will diagnose, repair, and/or back-up all recoverable data to DVD or CD Media or a new hard drive. We repair all hard drives, internal and external as well as laptop drives. Drives that click, grind, make noises, won’t spin, check disk files, file system corruption, partition deletion, etc, all can be recovered.

On-Site's data recovery and back-up service is affordable. Our rates start at just $279.95, including diagnoses, the back-up media, and return shipping if required. If your data is non-recoverable there is no fee. There are no hidden fees and no surprises, just recovered data. We accept hard drives from all over the USA and typically return your recovered information in about 7 business days. If you are in need of data recovery, please fill out our Recovery Request Form or call On-Site at 1-888-725-4509 and let us help you recovery your valuable information.

Please follow these steps for service:

Step 1: For all service requests*, please fill out our on-line Recovery Request Form. You can print this form simply by clicking the print button at the bottom of the form. Once completed make sure to include this form with your drive in your package. If you prefer, you may contact us at 1-888-725-4509 and we will take the required information by phone.

* If you need Rush Service, please contact us at 1-888-725-4509 for a reservation number.

Step 2: Disconnect your hard drive, place it in an anti-static bag or wrap it in aluminum foil. Be sure to securely pack it in bubble wrap and ship it in a container large enough to accommodate the drive along with sufficient protection. We recommend that all packages are shipped insured. We return the drive using the exact same method we receive it in and with the same insurance coverage.

Step 3: Once we receive the drive and diagnoses has begun, we will contact you with our findings. When the recovery is complete, the drive and/or recovered data will be returned to you via the method indicated on the service request form.

• IDE / EIDE / SATA ( 2", 2.5", 3.5", 5.25")
• SCSI (Wide, Ultra Wide, SCA-hot swappable)
• PCMCIA and Compact Flash size drives
• ESDI RLL & MFM/ST506MCA (IBM PS/2) Fibre Channel
• Network Appliances (Quantum Snap Server, etc.)
• All Laptop, Tablet, and Portable Media Devices
• All Recordable Media

Operating Systems We Service

• All Microsoft Windows Operating Systems
• All MS-DOS versions including versions (v) : 6.22, 6.2, 6.0, 5.0, 4.01, 3.3 PC-DOS
• OS/2, OS/2 Warp (FAT and HPFS)
• Linux, OpenBSD, FreeBSD, NetBSD, BSDI, Xenix, Unixware
• Unix based systems including: Solaris, HPUX, IRIX, OPEN VMS, AIX